The Power of Pre-Briefing and Debriefing
This article addresses a common pain point in engineering hiring: inconsistent decision-making. It provides practical, actionable advice to improve the consistency and quality of your technical hiring process.
The Problem: Inconsistent Hiring
Engineering teams often struggle with making consistent hiring decisions. This can lead to suboptimal hires, wasted time, and frustration for everyone involved. Common contributing factors include:
- Differing Priorities: Interviewers may prioritize different criteria when evaluating candidates.
- Repetitive Questions: Candidates are often asked similar questions by multiple interviewers, leading to inefficient use of time.
- Unconscious Bias: Subjective interpretations can creep into the evaluation process, potentially leading to unfair or suboptimal decisions.
- Lack of Shared Understanding: A lack of clear expectations and shared understanding of the ideal candidate profile.
The Solution: Pre-Briefing & Debriefing
The key to addressing these challenges lies in establishing a structured approach to interviewing, centered around pre-briefing and debriefing sessions.
What are Pre-Briefing and Debriefing?
Pre-Briefing: A short meeting before the interviews to ensure all interviewers are aligned on the role, the ideal candidate profile, and evaluation criteria.
Debriefing: A meeting after the interviews to discuss each candidate's performance, share observations, and reach a consensus decision.
Pre-Briefing: Setting the Stage for Success
The pre-briefing session should cover the following:
- Role Overview: Briefly revisit the role's responsibilities, key challenges, and the team's goals.
- Ideal Candidate Profile: Clearly define the skills, experience, and qualities of the ideal candidate. What must they have? What's nice to have?
- Evaluation Criteria: Establish clear and objective criteria for evaluating candidates. Focus on behaviors and observable skills, not just subjective impressions.
- Interview Plan: Review the interview schedule, the topics each interviewer will cover, and the overall flow.
- Mitigating Bias: Discuss potential unconscious biases and how to avoid them. Establishing objective criteria before reviewing any candidate information is crucial.
Example Pre-Brief Document (Shared Online):
Section | Details |
---|---|
Role: | Senior Backend Engineer |
Team: | Payments |
Must-Have Skills: | Proficiency in Java, experience with microservices architecture, strong database skills (PostgreSQL). |
Nice-to-Have: | Experience with Kafka, AWS experience. |
Key Evaluation Areas: | Problem-solving ability, system design skills, communication skills. |
Debriefing: Analyzing and Deciding
The debriefing session is where the real work happens. Here’s how to make it effective:
- Structured Discussion: Go through each candidate one by one.
- Behavioral Evidence: Focus on specific examples of the candidate’s behavior during the interview. Avoid generalizations. (e.g., "The candidate described a time when they successfully debugged a complex production issue," instead of "The candidate is a strong problem solver.")
- Scorecard Utilization: Use a standardized scorecard to evaluate each candidate against the pre-defined criteria.
- Open & Honest Feedback: Encourage open and honest feedback from all interviewers.
- Consensus Building: Work towards a consensus decision based on the evidence presented.
- Document Decisions: Record the rationale behind the hiring decision, including both positive and negative feedback.
Example Scorecard:
Skill | Rating (1-5) | Behavioral Indicators | Notes |
---|---|---|---|
Problem Solving | 4 | Proactively identifies issues, Offers creative solutions, Analyzes data before making decisions | Candidate walked us through a complex debugging scenario with clear steps. |
System Design | 3 | Understands scalability concepts, Can articulate tradeoffs between different architectural approaches, Considers security implications. | Candidate’s design lacked detail regarding fault tolerance. |
Communication | 5 | Clearly articulates technical concepts, Active listener, Adapts communication style to the audience. | Excellent communication skills – explained complex ideas clearly and concisely. |
Rating Scale:
- 1 - Unsatisfactory: Demonstrates little to no understanding or proficiency in the skill.
- 2 - Needs Improvement: Demonstrates limited understanding or proficiency in the skill and requires significant development.
- 3 - Meets Expectations: Demonstrates a satisfactory level of understanding and proficiency in the skill.
- 4 - Exceeds Expectations: Demonstrates a strong understanding and proficiency in the skill and consistently delivers high-quality work.
- 5 - Exceptional: Demonstrates mastery of the skill and is a recognized expert in the field.
Handling Disagreements: When interviewers disagree, focus on the evidence. Review the interview notes and specific examples of the candidate’s behavior to try to reach a consensus. If a consensus cannot be reached, involve a neutral third party to help mediate the discussion.
Real-World Implementation & Addressing Challenges
While these processes are straightforward, consistent implementation requires effort. Here are a few tips:
- Dedicated Time: Schedule pre-briefing and debriefing sessions well in advance.
- Facilitator: Designate a facilitator to keep the meetings on track.
- Documentation: Encourage thorough documentation of interview notes and feedback.
- Remote Teams: For remote teams, leverage video conferencing and shared documents to facilitate collaboration.
The Benefits: Improved Hiring Outcomes
By implementing a consistent pre-briefing and debriefing process, you can:
- Reduce Bias: Ensure that hiring decisions are based on objective criteria.
- Improve Consistency: Ensure that all interviewers are evaluating candidates against the same standards.
- Increase Hiring Accuracy: Make more informed and accurate hiring decisions.
- Enhance Candidate Experience: Provide a more consistent and professional experience for all candidates.
- Save Time & Resources: Reduce the number of bad hires and the associated costs of turnover.